Manager, Account Management

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Account Management Overview Our mission at Mastercard is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions simple, safe, and smart. Our solutions help individuals, financial institutions, governments, and businesses function. The US Specialty Financial Institutions team is responsible for cultivating and managing our cobrand partnerships. We collaborate across a constellation of businesses across the fintech ecosystem – from issuers to merchants to processors to startups – to solve real-world challenges and create incremental value. We seek an Account Manager to not only lead day-to-day management and strategic growth of one of Mastercard’s largest and most complex global financial institution partnerships, including cobranded portfolios with leading consumer brands, but also a collection of leading retail brands. With a focus on cobranded financial products, this individual will provide consultative support to executive leadership at our customers while achieving business development objectives. Role In this high-profile, customer facing position, you will: • Own and lead Mastercard’s relationship with assigned accounts, serving as a trusted advisor to senior client leadership on portfolio growth, economics, and long-term strategy • Identify, shape, and execute strategic initiatives that drive measurable growth in spend, acquisition, and engagement across cobranded portfolios • Maintain an up-to-date expert-level knowledge on both Mastercard’s and your customers’ businesses and industries. • Translate payment and customer data into actionable insights that inform client decision-making and unlock growth opportunities • Build relationships and trust throughout both Mastercard and customer organizations • Lead or play a central role in commercial negotiations, aligning internal stakeholders and client priorities to deliver strong, sustainable outcomes • Coordinate cross-functional Mastercard teams (product, marketing, analytics, loyalty) to deliver integrated solutions for the client All About You Candidates who match the following will likely succeed in the role: • Experience in financial technology and / or management consulting • Demonstrated ability to operate autonomously in high-stakes, ambiguous environments • Strong emotional intelligence; comfortable speaking publicly as well as building meaningful relationships at both senior and junior levels • Capable of understanding, distilling and working through complex business and technical challenges • Proven track record of influencing senior stakeholders and driving complex initiatives to execution • Confident in extracting insights across quantitative and qualitative data sources • Experience with cobranded card programs, loyalty ecosystems, or large-scale FI partnerships preferred • Willingness to travel up to 30% • Location preferred DC to NYC corridor; open to remote Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accom