Principal Product Manager

Adobe · San Jose

onsitefull-time10+ years

posted 21 Jul

The Opportunity We are seeking a Principal Product Manager to lead the vision, strategy, and execution of Brand Concierge , Adobe's groundbreaking conversational AI platform. Brand Concierge lets businesses engage customers through an AI concierge that actually knows their brand. Brand Concierge is grounded in each business's content, data, and standards, so every answer builds trust instead of eroding it. Our mission is to help brands drive deeper engagement, strengthen customer loyalty, and increase conversion through AI-powered personalization. We're looking for a Principal Product Manager to help lead the Brand Concierge's Runtime product— owning how our AI agents understand, represent, and scale brand voice across every customer conversation. You should be passionate about how AI is reshaping the way businesses represent their brand. What Y ou'll Own Lead product vision, strategy, and execution for Brand Concierge Runtime, the Runtime layer of Adobe Brand Concierge. Own the full product lifecycle from discovery through launch, balancing technical feasibility, design excellence, and business impact. Bring a strong point of view on where the industry is heading and set the direction for the Brand Concierge product accordingly. Engage directly with customers and partners to gather feedback and insights that help shape and refine the product vision. Partner cross-functionally with Engineering, Design, Sales, Solution Engineering, and Product Leadership to execute on the product vision and drive prioritization decisions. Conduct market and competitive analysis to inform product positioning and identify areas for differentiation and growth. What we are looking for 8+ years of product management experience building Enterprise grade products, ideally within conversational AI, digital experience, or customer engagement domains. Exceptional cross-functional leadership and communication skills, with the ability to influence and present recommendations across engineering, sales, design, go-to-market, and senior leadership. Proven ability to identify transformative product opportunities and own large product areas, setting long-term strategy and driving execution across multiple teams and organizations. Deep familiarity with platform fundamentals such as MCPs, LLMs, APIs, authentication, extensibility, and enterprise requirements around reliability, scalability, and governance. Deep analytical rigor and comfort operating in ambiguity, using experimentation, customer insights, and product metrics to create clarity and drive momentum across the organization. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual o