Senior Manager, Learning Content Developer and Storyteller

NielsenIQ · Warsaw, 30, pl

onsitefull-time6-10 years

posted 15h

Senior Manager, Learning Content Developer and Storyteller Inflancka office - hybrid mode Salary: 180,000 PLN to 220,000 PLN gross per year. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.​​ About this job The Sr. Manager, Learning Content Developer and Storyteller shapes learning into clear, engaging, and actionable experiences for a global audience.  This role combines strong writing, content design, storytelling, and learner empathy to translate complex business, process, and programme information into practical resources employees can understand, trust, and apply across regions, functions, and time zones.  By bringing structure, clarity, and narrative to learning content, the role strengthens the quality, consistency, usability, and impact of NIQ’s global learning resources across Workday Learning, knowledge hubs, programme communications, and other learning channels.  The role applies a storyteller mindset to create meaningful learner journeys, practical scenarios, and compelling narratives that make learning more relevant, memorable, inclusive, and actionable.  Working closely with subject matter experts, programme owners, HR, Learning & Development, HRIS, Compliance, facilitators, vendors, and business stakeholders, the Sr. Manager, Learning Content Developer and Storyteller develops learner-facing assets, programme narratives, launch communications, and knowledge resources that support global capability priorities and improve the learner experience at scale.  Responsibilities Create compelling global learning content  Create, update, format, and maintain high-quality learner-facing materials, including learner guides, facilitator guides, participant workbooks, quick reference guides, FAQs, job aids, toolkits, knowledge articles, campaign content, and process documentation.  Translate complex business, technical, process, or policy information into clear, concise, engaging, and accessible content for diverse global audiences.  Use storytelling techniques, learner scenarios, examples, and narrative structure to make learning content relatable, memorable, and easier to apply in real work contexts.  Develop programme narratives, launch communications, campaign assets, learning nudges, and reinforcement materials that connect learning objectives to business priorities and learner needs.  Support the creation and maintenance of learning content in Workday Learning and other learning platforms, ensuring content is easy to find, navigate, understand, and use.  Build and maintain digital learning modules using Easygenerator,  Synthesia and Articulate ensuring content is engaging, accessible, on-brand, and aligned to learning objectives.  Apply clear writing, accessibility, localisation, formatting, branding, and content quality standards so resources are consistent, inclusive, professional, and globally scalable.  Strengthen knowledge management and learner enablement  Maintain learning content repositories, documentation libraries, version control processes, naming conventions, and content governance standards.  Ensure learners, facilitators, HR teams, and stakeholders have the right resources to access, deliver, and apply learning content effectively.  Review existing content to identify duplication, gaps, outdated materials, usability issues, and opportunities to simplify or improve the learner experience.  Contribute to continuous improvement efforts that improve content quality, reduce recurring support questions, and support learning delivery at scale.  Use