Director, Business Development - Digital Partnerships Enabler

Mastercard · Dubai, United Arab Emirates

onsitefull-time10+ years

posted 15h

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Business Development - Digital Partnerships Enabler Mastercard powers economies and empowers people in more than 210 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payment choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. The Enabler team in EEMEA develops and manages acceptance, processing and PSP relationships including relationships with regional and global acquirers to strengthen Mastercard’s acceptance network. The team drives business growth by supporting those that enable making and accepting payments. Additionally, the team supports partners with insights, operational guidance, and Mastercard product adoption to accelerate market development. Role specification The person will be responsible for driving partnerships and commercialization for our Enabler segment in our Arabia Division. As an Account Director within Mastercard’s Enabler team, you will be responsible for managing, developing, and growing relationships with key customers including PSPs and regional and global acquirers. You will play a central role in driving the performance of Mastercard’s payment ecosystem by supporting partners’ business objectives, optimizing acceptance, and ensuring the delivery of Mastercard’s products, solutions, and value-added services. This role requires a blend of relationship management, commercial acumen, payments expertise, and the ability to collaborate cross-functionally to provide high-impact results for partners and Mastercard. Major Accountabilities: • Serve as the primary point of contact for assigned partners and further build partner pipeline. • Build deep, trusted relationships with stakeholders across commercial, product, operations teams. • Develop and execute account plans aligned with partner business priorities and Mastercard’s strategic goals. • Identify and drive opportunities to grow Mastercard’s acceptance, transaction volume, and revenue across partners. • Manage and grow strategic relationship with regional and global acquirers, aligning acquiring strategies with Mastercard’s broader acceptance, product and commercial objectives. • Monitor performance metrics and KPIs; proactively address gaps and recommend improvements. • Advocate Mastercard’s products, value-added services, and innovation initiatives to partners, ensuring successful deployment and adoption. • Support technical and operational enablement in collaboration with internal functional teams. About you Knowledge / Experience: • Bachelor’s degree in business or equivalent work experience • Related work experience, preferably in financial services • Experience in specialist sales, product management, product development, and project management desirable Skills/ Abilities: • Must be considered an expert and have a detailed understanding of and experience in Acceptance and payments (PSP’s, payments, gateways etc) • Must have detailed knowledge of products and services specific to the industry • Proven experience managing and negotiating commercial partnerships with regional and global acquirers and PSPs, including structuring multi-year agreements and incentive frameworks • In-depth experienc