C&I Partner Manager- Global SI Governance & Security and Autonomous Workforce

Role Summary  The Partner Manager, C&I Global Partner Team is an individual contributor role responsible for the health, performance, and go-to-market execution for the Governance and Risk and Autonomous Workforce practices strategy and execution at Partner. Working directly with the Global Partner Leader, this role translates joint global strategy into practice strategy and execution —engaging partners in co-sell motions, pipeline development, and customer delivery.  The Partner Manager operates cross-functionally alongside the Product Group, Field Sales, Enablement, Marketing, and Technical Partner Advisors (TPAs) to ensure the right partners are activated at the right time for the right opportunities and across the Partner teams. This role focuses on partner growth, sales effectiveness, and scalable execution across ServiceNow's routes to market.  What You'll Do  Partner Engagement & Pipeline Execution  Own end-to-end partner lifecycle management for Partner, including joint business planning, GTM execution, and performance tracking for the Governance and Risk practice (incl. Governance, Security, Risk, Identity and Operational Technology) and Autonomous Workforce  Drive partner pipeline development and deal progression in close collaboration with field sales  Engage the right SI partners in active customer opportunities, including proposal situations requiring partner collaboration  Generate new business in existing accounts, new markets, and net new logos through partner-led and co-sell motions  Cross-Functional Collaboration  Operate as a defined participant in cross-functional RACI models covering customer lifecycle and implementation motions  Align with internal stakeholders on roles, responsibilities, and execution across delivery and implementation activities  Partner with TPAs to align sales plays to routes to market and guide partners on how to position and sell ServiceNow  Coordinate with Marketing to develop joint demand generation campaigns that drive co-sell pipeline  Partner Readiness & Governance  Conduct quarterly and bi-annual business reviews, governance forums, and milestone tracking with IBM partners  Coach and enable Partner teams —remotely and in person—building senior-level relationships and managing partner risk  Advise on market, geographic, and route-to-market expansion, including new buying centers and customer segments  Track performance metrics and readiness indicators; escalate risks proactively to minimize business impact  Success Measures  Global SI pipeline growth and revenue contribution (sourced and sell-through NNACV)  Expansion into new markets, buying centers, and net new logos in Governance and Risk and Autonomous Workforce Practices  Partner engagement quality: early activation in customer opportunities and proposal motions  Consistency of cross-functional execution within the collaboration model  Partner maturity, scalability, and enablement effectiveness in Governance and Risk and Autonomous Workforce  Field and stakeholder satisfaction scores  Required  10-15+ years in partner management, alliances, or ecosystem roles within enterprise software and/or consulting/implementation services  Strong understanding of partner-led and co-sell sales motions, including C&I routes to market  Experience in Governance, Risk, Security and OT businesses and IT   Proven ability to collaborate and influence across multiple internal teams in complex, matrixed operating models  Experience developing and executing GTM strategies through partner ecosystems  Strong communication skills with the ability to align stakeholders on roles, expectations, and execution plans  Comfort operating in ambiguity with a bias toward action  Preferred  Experience supporting partner-involved deal and proposal motions, including identifying and a