Associate Product Specialist, Product Management

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Product Specialist, Product Management Overview The Business & Market Intelligence team fuels growth for partners globally through cutting-edge capabilities across analytics, insights, and data-driven solutions. Within Mastercard Business & Market Insights, the Operational Intelligence pillar enables customers to understand, manage, and optimize the end-to-end payment lifecycle through scalable reporting and analytics platforms. We are seeking an Associate Product Specialist, Product Management support platform growth initiatives across the Operational Intelligence portfolio. This entry-level role is ideal for someone early in their career who enjoys working with data, learning new tools, and helping teams turn information into useful insights. This role will provide analytical and execution support by helping collect data, maintain reports, summarize trends, and document insights that support product and business decisions. Role Responsibilities In this role, you will: • Support analysis of platform adoption, usage trends, and performance across Operational Intelligence solutions. • Help organize and review customer, subscription, and operational data to identify trends and areas for further review. • Work with Product, Technology, and Data teams to learn how platform data is structured and how it supports business decisions. • Create and maintain basic reports, dashboards, and KPI tracking related to adoption, usage, retention, and revenue. • Help gather data, check assumptions, and summarize findings for business cases and product planning. • Track new feature rollouts and help monitor early usage or performance results. • Document insights clearly so product, data, and commercial teams can understand and act on the information. • Communicate findings in a simple, practical way for team members and stakeholders. Technical & Analytical Foundation • Basic experience with data analysis, reporting, and visualization; Excel experience required, and exposure to Tableau, Power BI, or similar tools is helpful. • Exposure to SQL, databases, data querying, or data concepts through coursework, internships, projects, or hands-on learning. • Ability to work with structured data, check for accuracy, identify simple patterns, and summarize observations. • Interest in learning how data moves across systems, platforms, and reporting tools. • Willingness to learn new tools, technical concepts, and business processes in a product environment. All About You • Bachelor’s degree in data analytics, information systems, computer science, engineering, business analytics, economics, or a related field. • Coursework, internship, project, or early career exposure to data analytics, business intelligence, product analytics, reporting, or related areas. • Ability to summarize data into clear observations and explain what the information may mean. • Curious, eager to learn, and comfortable asking questions to understand products, systems, and customer needs. • Organized and able to manage tasks, meet deadlines, and follow through on details with guidance. • Clear communicator who can collaborate with product, technology, data, and business partners. • Interest in payments, analytics, reporting platforms, or financial services is helpful but not required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity,