Training Specialist

ABOUT THE POSITION The Finance Operations Learning & Capability Senior Specialist owns and continuously improves learning, onboarding and capability-building experiences across Finance Operations. Based in Pune with a global remit, the role leads new-hire onboarding and assimilation, professional-skills learning, early-career development, regional hub integration, knowledge-sharing initiatives, competency-framework activities, My Academy enablement, learning measurement and program governance. The position partners with Finance leaders, process owners, subject-matter experts, HR, Talent Acquisition and enabling teams to convert business needs into practical, engaging and scalable solutions. The role combines facilitation, program management, employee experience, digital learning, stakeholder coordination, analytical thinking and disciplined operational execution. KEY RESPONSIBILITIES 1. New-hire onboarding, assimilation and employee experience Own the end-to-end Finance Operations onboarding experience, including calendars, communications, facilitator scheduling, learning materials, assessments, feedback and follow-up actions. Deliver and continuously improve organizational orientation, foundational Finance Operations learning and new-hire assimilation activities. Coordinate with SDLs, GPOs, tower leaders, managers, subject-matter experts, HR and global stakeholders to provide a consistent and relevant experience. Act as an accessible point of contact for new hires during onboarding and early assimilation, directing questions and escalating concerns to the appropriate owner. Coordinate transportation-account creation and updates as part of onboarding, working with Transport, Facilities, vendors or administrative teams and maintaining accurate status tracking. Maintain onboarding trackers, attendance, completion records, assessment outcomes, stakeholder inputs and participant feedback during Onboarding. Develop reusable, blended and self-paced assets that improve continuity and reduce dependency on individual facilitators. 2. Global hub integration, Bogotá Specific   Support the integration of the Bogotá hub into the broader Finance Operations learning and competency ecosystem, ensuring alignment with global standards while recognizing local needs. Partner with Bogotá leaders, trainers, subject-matter experts and HR contacts to understand capability priorities, onboarding requirements, stakeholder expectations and cultural or language considerations. Coordinate cross-hub learning calendars, knowledge-sharing sessions, facilitator support and reusable assets across Pune, Bogotá and other Finance centres. Promote consistency in foundational learning, competency expectations and employee experience while allowing appropriate local adaptation. Track hub-integration actions, dependencies, risks and feedback, and provide clear progress updates to Competency and Finance leadership. Enable transfer of good practices between hubs and maintain shared documentation so learning solutions can be reused and scaled globally. 3. Learning needs analysis and solution design Construct structured discussions with leaders, managers and process owners to identify learning needs, capability gaps and desired business outcomes. Design and deliver classroom, virtual, self-paced, e-learning and micro-learning solutions. Create/convert existing learning content such as DTP’s  into e-learnings. Translate complex Finance, organizational and behavioral concepts into clear and practical learning experiences. Create and maintain courses, facilitator guides, participant materials, videos, quizzes, scenarios, simulations, checklists, job aids, playbooks and toolkits. Develop rapid learning solutions such as communication templates and quick-reference guides when the business requires timely support. Support Finance transformation, transition and knowledge-transfer initiatives from a learning and capability perspective. 4. Competency framework and