Account Executive - Mid Market

At Freshworks, we believe great employee experiences start with great people - and that includes you. We're growing fast, and we're looking for a  Mid-Market Account Executive  who's passionate about building relationships, solving meaningful problems, and shaping the future of work.  In this role, you'll partner with mid-sized businesses (500 - 1,000 employees) to help them enhance their employee experience (EX) with thoughtful, human-centered solutions. You'll guide customers through the buying journey with a consultative approach - connecting their needs with the tools that empower teams, streamline onboarding, and support IT service management.  This is more than just a sales role - it's about impact, collaboration, and growth.  What You'll Do:  Be a Trusted Advisor:  Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement - and offer tailored solutions that drive real impact.  Drive Smart Growth:  Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery Navigate with Empathy:  Work closely with buying teams, creating trust and clarity throughout the decision-making process  Own the Deal:  Manage and close mid-sized opportunities with confidence, from negotiation through final agreement Collaborate Across Teams:  Partner with our Marketing, Solutions Engineering, and Customer Success teams to ensure a seamless experience for every customer    3+ years of experience in SaaS or mid-market sales, with a track record of exceeding targets and building strong customer relationships A natural communicator who knows how to listen deeply, ask the right questions, and drive value Solid understanding of SaaS platforms - bonus points if you've worked with employee experience (EX) solutions Comfortable working in a fast-paced, evolving environment where your ideas are valued A consultative, adaptable, and thoughtful approach - you're strategic but also hands-on when needed