Vice President, Product Management, Enterprise Loyalty Consulting

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Product Management, Enterprise Loyalty Consulting Overview Mastercard’s Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard’s differentiation and business growth. The Consumer Acquisition & Engagement team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Mastercard is looking for a Vice President, Product Management, Enterprise Loyalty to drive growth of global Consumer Acquisition & Engagement (CA&E) consulting. In CA&E, we help clients build stronger and more profitable relationships with their customers through our combination of data, technology platforms, marketing capabilities, and expertise. Consulting plays a critical role in delivering outcomes for our clients through our trusted advisory that additionally draws in the right solutions from CA&E to solve our clients’ needs. The VP, Product Management, Enterprise Loyalty Consulting will spearhead the Enterprise Loyalty consulting vision, guiding many of the world’s leading financial institutions in enhancing their relationships with their consumers. You will partner closely across Product, Marketing, Sales, Delivery, regional teams and external partners to build joint solutions, clear product narratives, strengthen go-to-market execution and ensure we deliver measurable value for clients, consumers and Mastercard. What will you do? • Strategy: Define the vision and product strategy for Enterprise Loyalty consulting • Product innovation: Oversee and evolve a portfolio of solutions that drives consumer engagement strategy and Enterprise Loyalty for many of the world’s leading Financial Institutions. • Go-to-market: Establish GTM playbook and thought leadership for Enterprise Loyalty strategy. Collaborate with product and sales to develop narratives that resonate in the market, and partner with our regional teams to build adoption and pipeline in local markets. • Client impact: Engage directly with clients to understand pain points and challenges in delivering Enterprise Loyalty value propositions with their consumers. Maintain a two-way dialogue with our consultants and sales teams to validate that we are delivering measurable client impact through the work we do. • Market Insights: Maintain awareness of competitive trends, emerging rewards models, partner ecosystems, and broader loyalty innovation across global markets • Product development: Support business case development, pricing inputs, packaging recommendations, and commercialization planning for new and enhanced consulting capabilities. Manage a product roadmap that balances short-term priorities with long-term aspirations. All About You: • Substantial experience leading loyalty and rewards at an established financial institution • Deep knowledge in financial institutions, payments, and marketing • Demonstrated thought leadership in the market through speaking engagements, published articles and/or digital mediums (e.g. podcasts) • Visionary thinking and proven record of owning outcomes • Experience in a matrix organization structure, managing and building relationships with internal and external stakeholders effectively • Exceptional ability to drive strategic alignment both laterally (across stakeholders) and long