Account Executive

NielsenIQ · Istanbul, 34, tr

onsitefull-time3-6 years

posted 19h

We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. RESPONSIBILITIES The Customer Service, Account Executive will assist in executing specific client support-related activities including the delivery of reporting to our clients and/or client-focused data support. The focus is to create high levels of client satisfaction by delivering accurate and insightful responses that contribute to client outcomes. Is mainly responsible for managing relationships with assigned and prospective Retailer clients, developing insights, recommendations and proposals that help their clients’ succeed, achieving revenue targets and driving customer satisfaction.   Develop deep industry knowledge related to clients’ businesses, understanding strengths and weaknesses, opportunities and threats faced by key market players.   Develop a high level of visibility with key client contacts ensuring regular updating of clients’ needs.   Present data analysis files to customers.   Coordinating and communicating with internal teams.   Take an active role in global internal projects. QUALIFICATIONS    University degree  (preferably in Statistical, Mathematical or any other relevant field) Minimum 1,5 years of experience (Preferably in Market Research/ Sales/ Marketing/ Trade Marketing) Interest in the commercial industry         FMCG sector experience/knowledge is an asset   Good presentation and negotiation skills  & visualization skills – interested in storytelling techniques Excellent verbal and written communication skills in English and Turkish   Ability to deliver high-performing client servicing   Analytical mind coupled with interpersonal skills - Computer-literate   Comfortable working in a digital-enabled environment Ability to work within a virtual environment Ability to bring added value in teamwork Knowledge of Microsoft Excel, PowerPoint Based in Istanbul WE OFFER: Transportation allowance Work in an international, multicultural environment Employee Assistance Program for all functions and levels Flexible working module Access to learning platforms, mentorship programmes, and educational support to keep developing your skills Peer-to-peer recognition program to enable feedback sharing and reward your achievements Life and health insurance Monthly lunch ticket