Senior Manager -Techops

HighRadius · Hyderabad, Telangana, India

onsitefull-time6-10 years

posted 17 Aug

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<p><strong>Job Summary&nbsp;</strong></p> <p>HighRadius is seeking a high-impact <strong>Senior Manager - Cloud Engineering </strong>to oversee our regional infrastructure operations. In this role, you will be responsible for driving efficiency through sophisticated cost optimization and leading a diverse team of engineers. You will focus on cross-training talent and standardizing tools across varied product lines to ensure a resilient, commercially optimized, and scalable cloud environment.</p> <p>As a key leader within M&amp;A Engineering, you will bridge the gap between technical operations and financial stewardship. You will empower your team to transform operational challenges into standardized, highly reliable advantages, fostering a culture of continuous improvement and technical excellence across our AI-driven fintech platform.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li><strong>Multi-Product Team Management</strong>: Manage and cross-train a diverse team of engineers supporting multiple, distinct product lines and technology stacks. Ensure the team can effectively operate across varied environments while maintaining high performance.</li> <li><strong>Operational Standardization</strong>: Drive the gradual movement toward standardized tooling and best practices across varied cloud environments.</li> <li><strong>Infrastructure Cost Optimization</strong>: Analyze infrastructure spending across all assets to identify redundancies. Lead initiatives to consolidate cloud accounts, deprecate overlapping tools, and optimize overall infrastructure costs to maximize ROI.</li> <li><strong>Technical Stewardship</strong>: Serve as a deep technical expert in cloud infrastructure (AWS/Azure/GCP). Oversee container orchestration and observability stacks to move from reactive troubleshooting to proactive reliability.</li> <li><strong>Crisis Leadership </strong>&amp; <strong>Resilience</strong>: Act as the ultimate escalation point for major incidents. Foster a blameless post-mortem culture that focuses on architectural remediation rather than short-term fixes.&nbsp;</li> <li><strong>GenAI Operations</strong>: Lead the strategy for scaling AI/ML workloads, optimizing GPU utilization, and leveraging AIOps to automate proactive system monitoring and incident response.&nbsp;</li> <li><strong>Organizational Leadership:</strong> Recruit, mentor, and scale a world-class cloud engineering organization. Build a high-performance culture rooted in innovation, transparency, and pragmatic problem-solving.</li> </ul> <p><strong>Required Experience &amp; Technical Mastery&nbsp;</strong></p> <ul> <li><strong>Experience</strong>: 12+ years in IT infrastructure with at least 4+ years in a management role overseeing cloud engineering teams.</li> <li><strong>Cloud Ecosystems</strong>: Deep mastery of AWS , Azure, or GCP. Proven track record of leading complex migrations from legacy on-prem (VMware/Hyper-V) to cloud-native architectures.&nbsp;</li> <li><strong>Orchestration </strong>&amp; <strong>Automation</strong>: Expert knowledge of Kubernetes, Docker, and the CNCF landscape. Experience steering teams toward robust Infrastructure as Code (Terraform, Pulumi) and CI/CD best practices.&nbsp;</li> <li><strong>Observability</strong>: Strategic experience implementing enterprise-grade observability stacks (OpenTelemetry, Prometheus, Grafana, ELK) to move from reactive monitoring to proactive insights.&nbsp;</li> <li><strong>Security </strong>&amp; <strong>Compliance</strong>: Strong background in DevSecOps, SOC2/ISO 27001 compliance, and building disaster recovery protocols for high-availability fintech environments.&nbsp;</li> <li><strong>Education</strong>: B.S./M.S. in Computer Science, Engineering, or a related technical field.&nbsp;</li> </ul>