Deal Desk Analyst

Druva · Santa Clara, CA

onsitefull-time1-3 years

posted 22h

**If you’re interested in joining the Druva family in a future Deal Desk Analyst role in Santa Clara, please join our talent community. Submit your resume below, and a recruiter will review and reach out when we have an opportunity arise that matches your skillset & interests. This post is not in reference to a currently open position, but rather in anticipation of future business need.**  About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit<a href="https://www.druva.com/"> druva.com</a> and follow us on <a href="https://www.linkedin.com/company/druva/mycompany/">LinkedIn</a>, <a href="https://twitter.com/druvainc">X</a> and <a href="https://www.facebook.com/DruvaInc/">Facebook</a>. What we would be looking for in the future when a Deal Desk Analyst position opens up: Role Purpose & Impact: We are looking for an energized Deal Desk Analyst to help support our global field sales teams in building pricing proposals and deal structures that provide the optimum balance between the right commercial terms for our customers and the best results for Druva. As a key member of the Deal Desk team, this position will interact with colleagues across Sales, Sales Ops, Finance, Pricing, Order Management, Revenue Ops, and Legal. This individual will help drive standardization and business process improvements that result in increased efficiency and sales velocity as Druva continues to scale and grow. What You'll Do: <ul> <li>Partner with sales teams to structure complex deals, providing guidance that balances profitability with strategic goals and deal velocity.</li> <li>Drive continuous improvement by streamlining approval workflows, fixing process gaps, and leveraging AI tools to automate routine tasks and unlock data-driven insights.</li> <li>Translate deal data into actionable intelligence, preparing key reports on renewal metrics, partner incentives, and performance trends to influence leadership strategy.</li> <li>Collaborate cross-functionally with Revenue Operations, Legal, Finance, and Product teams to maintain robust compliance and scalable approval processes.</li> <li>Develop and maintain documentation to support internal and external processes, ensuring team efficiency and knowledge sharing.</li> <li>Tackle ad-hoc analysis and strategic initiatives to support the scaling needs of the business.</li> </ul> What Makes You a Great Fit: <ul> <li>2–3 years of experience in Deal Desk, Sales Ops, Finance, or Revenue Operations, preferably within the SaaS or enterprise software sector.</li> <li>Bachelor’s degree in Business, Finance, Economics, or a quantitative field.</li> <li>Proficiency in Salesforce (SFDC) and advanced Excel modeling (pivot tables, complex formulas, and scenario analysis).</li> <li>Deep understanding of SaaS business metrics (ACV, ARR, Churn, Net Retention, ARPU) and their impact on deal profitability.</li> <li>Proven ability to influence cross-functional stakehold