Revenue Operations Analyst
Experian · London, gb
onsitefull-time1-3 years
posted 1d
We are looking for a Revenue Operations Analyst to support Experian's global commercial operations within the global Data Quality (EDQ) team. You will collaborate with regional sales operations teams across North America, UK/EMEA and APAC. You will partner with the Revenue Operations Lead and be a global subject matter expert for Sales Operations strategies within the team. You will focus on CRM Operations, Commercial Governance, Reporting, and analytics. Maintain and establish global standards for end-user best practice within Salesforce CRM and Configure-Price-Quote (CPQ) systems for the EDQ team globally, encouraging and improving user adoption across both CRM systems Configure and administrate the CPQ system for EDQ globally, assisting with weekly releases from development sites to production, covering product and pricing updates, documentation, and general system maintenance Collaborate with global development teams, creating and escalating high-effort change requests which require development resourcing. Create user stories relating to change requests for system developers Contribute to projects relating to strategic plans, for sales automation, reducing administrative tasks or steps within the end-to-end sales cycle Create and own global Power BI dashboards, building a shared workspace with user-friendly and informative reports 2nd Line Support for Salesforce CRM and CPQ systems, supporting regional sales operations teams with troubleshooting and low-effort change requests Previous experience in an analytics or operations role A problem solving and analytical mindset with advanced Microsoft Excel and Power BI (creating Power BI dashboards) Exemplify initiative, integrity and work toward continuous improvement and learning Work at all levels within the company, Managers to Executive level Desirable Knowledge of Salesforce.com Administration or CPQ (Configure-Price-Quote)