Engagement Delivery Senior Manager

Salesforce · France - Paris

hybridfull-time6-10 years

posted 20h

Skills: Salesforce, CRM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are seeking an innovative and experienced Engagement Delivery Senior Manager (Senior Project Manager) for our Professional Services team to lead complex, enterprise-scale customer transformations and help shape the next generation of delivery in the Agentic Era. Engagement Delivery Managers are accountable for the successful delivery of our most complex and strategic programs, overseeing our teams to drive successful customer outcomes with our implementations. They actively participate on the project, scoping, contracts review, knowledge transfer, and budget management As Agentic AI fundamentally reshapes how technology is implemented, this role will also help evolve our delivery models, combining human expertise and AI capabilities to drive greater speed, quality and customer value. Your Impact: Own the engagement end-to-end, providing leadership, direction and accountability across complex, multidisciplinary project teams. Be the primary customer interface and …