Engagement Delivery Manager

Salesforce · United Kingdom - London

hybridfull-time6-10 years

posted 14 Aug

Skills: Salesforce, CRM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Delivery Project Manager RESPONSIBILITIES • Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success. • Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project. • Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets. • Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation and status updates for the project. • Manage scope changes and ensure the project is delivered on time and within budget • Able to manage one or two large projects or a couple of small to medium sized interrelated projects requiring complex cross-functional collaboration and management at the program level. • Du…