Executive Assistant

Mastercard · New York City, New York

onsitefull-time1-3 years

posted 1d

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Executive Assistant Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: Mastercard Software Builders Experience (MSBX) is responsible for enabling more than 12,000 engineers globally to build, test, secure, and deliver software at scale. As part of Mastercard's ONE organization, MSBX delivers the platforms, tools, and services that power engineering productivity and developer experience across the enterprise. Our teams build and operate strategic capabilities including: • Developer Workbench and AI-powered engineering tools • Application frameworks and software bootstrapping services • Standardized CI/CD pipelines and developer tooling • Cloud platforms and infrastructure automation • Software supply chain and engineering security capabilities • Engineering insights, observability, and productivity solutions MSBX plays a critical role in Mastercard's technology strategy by enabling engineers to focus on innovation and value delivery while providing a secure, scalable, and world-class development experience. Job Overview: We are seeking an exceptional Executive Assistant to serve as a trusted partner to the Senior Vice President of Mastercard Software Builders Experience (MSBX). This role is far more than calendar management and travel coordination. The successful candidate will act as an extension of the SVP, helping drive operational excellence, executive effectiveness, organizational communication, and leadership engagement across a global organization. The ideal candidate is highly organized, proactive, detail-oriented, and capable of managing competing priorities in a fast-paced environment. They possess exceptional judgment, discretion, professionalism, and the ability to engage confidently with senior executives, customers, and stakeholders across Mastercard. This individual will anticipate needs before they arise, identify potential issues before they become problems, and help ensure the leader and organization operate at their highest level of effectiveness. Executive Management & Strategic Support • Serve as a trusted partner to the SVP, managing priorities, schedules, commitments, and executive communications. • Proactively manage a complex global calendar across multiple time zones, ensuring strategic alignment of meetings and priorities. • Anticipate scheduling conflicts, prepare recommendations, and optimize executive productivity. • Coordinate and support executive staff meetings, leadership reviews, town halls, and strategic planning sessions. Executive Communications & Inbox Management • Manage, triage, and prioritize executive communications. • Identify urgent items, required decisions, approvals, and escalations. • Draft responses on behalf of the executive when appropriate. • Maintain follow-up trackers to ensure commitments are completed. • Surface i