Salesforce Technical Architect (FINS/Auto/MFG/Retail Industry)

Salesforce · India - Mumbai · India - Bangalore · India - Gurgaon

hybridfull-time6-10 years

posted 21 Jul

Skills: Salesforce, CRM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Professional Services India partners with enterprise customers to design, implement, and scale transformative Salesforce solutions. With deep platform expertise and a strong focus on business outcomes, we work with some of India's most complex and strategic organisations — making a real global impact from one of Salesforce's highest-priority growth markets. We are seeking a visionary Technical Architect with deep specialization in Financial Services (FINS), Retail & Consumer Goods (RCG), Automotive, OR Manufacturing sectors, alongside mastery of the Salesforce ecosystem and AI-first engineering practices. In this role, you won't just be designing systems; you will be a Trusted Advisor, guiding our premier enterprise clients through complex, AI-driven digital transformations. You will bridge the gap between ambitious business goals and robust technical execution, maintaining a "Full Stack Mindset" that covers everything from high-level discovery to hands-on deployment. Core Responsibilities: Architectural Leadership: Lead the end-to-end design and architecture of complex, multi-cloud Salesforce solutions specifically tailored for FINS, RCG, Automotive, or Manufacturing challenges. Enterprise AI Architecture: Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits. Architectural Simulation & Design: Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases. Cross-Cloud Innovation: While rooted in Salesforce, you will explore and integrate solutions across Industry Clouds (Financial Services Cloud, Consumer Goods Cloud, Automotive Cloud, Manufacturing Cloud, or Revenue Cloud) and third-party ecosystems to ensure the business receives the most efficient solution. Discovery to Go-Live: Own the technical and functional scope throughout the project lifecycle. This includes leading discovery workshops, defining data governance and guardrails, and ensuring a smooth transition to Go-Live. Team Orchestration: Provide technical governance and mentorship to large, diverse teams of developers and testers, ensuring code quality, security models, and architectural integrity. Hands-on Excellence: While your focus is strategic, you are willing and able to "get into the weeds" to solve high-complexity technical hurdles or build Proof of Concepts (PoCs) when required. Required Skills & Experience Domain & Technical Expertise Multi-Domain Specialist: Extensive experience navigating at least one key industry landscape—Financial Services (FINS), Retail & Consumer Goods (RCG), Automotive, OR Manufacturing. Salesforce & Industry Cloud Mastery: Proven track record in Salesforce architecture, with a focus on Financial Services Cloud (FSC), Consumer Goods Cloud, Manufacturing Cloud, Automotive Cloud, or Revenue Cloud (CPQ & Billing), alongside