Program Manager, Revenue Journey Office

Elastic · United States

onsitefull-time6-10 years

posted 2d

<div class="content-intro"><p>Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.</p></div><h3 class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="de3hh-0-0"><span data-offset-key="de3hh-0-0"><span data-text="true">What Is The Role</span></span></h3> <div class="p" data-block="true" data-editor="cqi32" data-offset-key="5adcc-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="5adcc-0-0"><span data-offset-key="5adcc-0-0"><span data-text="true">The Revenue Journey Office (RJO) is part of Global Revenue Operations. It manages the tools and processes for Elastic's revenue journey. This role specifically focuses on managing all pre-pipeline and top-of-funnel prospecting activities by our sales team.</span></span></div> </div> <div class="p" data-block="true" data-editor="cqi32" data-offset-key="a1qoe-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="a1qoe-0-0"><span data-offset-key="a1qoe-0-0"><span data-text="true">As a Program Manager, you will own and continuously improve key business processes and systems from the Customer Awareness to Opportunity Qualification stages of the revenue journey. You will work with teams from Sales Development, Inside Sales, Mid-Market &amp; Enterprise Sales, Revenue Operations, Marketing/Demand Generation, IT, and Product. Your goal is to develop strategies for and optimize prospecting systems, tools, and processes. Your efforts here will improve our sellers’ productivity, accelerate pipeline generation, and support Elastic's growth.</span></span></div> </div> <h3 class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="2jbqa-0-0"><span data-offset-key="2jbqa-0-0"><span data-text="true">What You Will Be Doing</span></span></h3> <ul class="public-DraftStyleDefault-ul" data-offset-key="e87eb-0-0"> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="cqi32" data-offset-key="e87eb-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="e87eb-0-0"><span id="popover-trigger-:rm:" class="chakra-text css-bcri66"><span data-offset-key="e87eb-0-0"><span data-text="true">Align the strategy, governance, and continuous improvement of global revenue processes and systems supporting inbound lead qualification, outbound prospecting, and pipeline generation.</span></span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="cqi32" data-offset-key="qhvk-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="qhvk-0-0"><span data-offset-key="qhvk-0-0"><span data-text="true">Create standard prospecting journeys in collaboration with your business stakeholders. Define playbooks, success milestones, and health metrics. Establish seamless handoff processes between SDRs, IAEs, and Field Sales to ensure leads convert to opportunities faster.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="cqi32" data-offset-key="503mt-0-0"> <div class="public-DraftStyleDefault