Director, GTM Strategy & Product Operations

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, GTM Strategy & Product Operations Overview Mastercard Services is a key differentiator for Mastercard, delivering insights-driven solutions that help customers grow, modernize, and scale. Within Services, Business & Market Insights (B&MI) brings together data, expertise and actionable recommendations to help clients make better decisions in an increasingly complex and information-rich environment. Within Business & Market Insights sits Economic & Business Intelligence (EBI), which aspires to be the leading authority in payments and economic intelligence. EBI helps customers understand market trends, competitive dynamics, economic forecasts, and their performance versus relevant benchmarks, enabling clients to prioritize actions through personalized experiences, engaged communities, and the right balance of AI-enabled insights and human touch Economic & Business Intelligence delivers this vision through the following business pillars: - Market Intelligence: Provides market insights that help customers understand payment trends and make better decisions, while enabling one single access point to cross broader Mastercard solutions - Portfolio Intelligence: Brings together the power of Mastercard transactional data with expert recommendations to help customers identify performance opportunities and act with confidence - Economic Intelligence: Solves client needs for macroeconomic insights across multiple dimensions through data, forecasts, research & expert insights - Consumer Research: Delivers consumer research services and tailored insights that help businesses stay ahead of market trends and drive strategic growth - Learning & Innovation: Provides actionable training, insights and strategic support, to accelerate digital transformation, capability building and growth --- About the Role This is a high-impact leadership role for an ambitious product leader who wants to shape the next chapter of Economic & Business Intelligence. As Director, GTM Strategy & Product Operations you will act at the center of product strategy, commercial growth, and execution discipline You will help translate the broader EBI strategy into clear priorities, market-ready propositions, scalable go-to-market collaterals, operating routines and measurable business outcomes. Working closely with global product managers, regional, finance, and other stakeholders, you will own and execute on selected high-priority workstreams. This role offers direct exposure to senior stakeholders and the opportunity to drive and influence one of Mastercard Services strategically important business lines. The successful candidate should bring strategic rigor, commercial instinct, strong analytical judgment and the hands-on drive to mobilize cross-functional teams and unlock revenue opportunities and growth. Key Responsibilities GTM Strategy & Execution Supports in shaping and executing the EBI growth and commercialization agenda. Translate market, customer, competitive and revenue signals into clear strategic priorities, GTM plans, and sales enablement materials, regional activation plans and commercialization workstreams that support growth Owns selected strategic and commercial initiatives end-to-end, including GTM execution, regional activation, cross-product opportunities, sales narrative development and remediation plans where revenue gaps or adoption challenges emerge Product Operations & Business Performance Provides the operating discip