Manager I, Documentation

Datadog · California, USA, Remote; Colorado, USA, Remote; Illinois, USA, Remote; New York, USA, Remote; Washington, USA, Remote

remotefull-time6-10 years

posted 3d

The Documentation team creates engaging and informative technical content, particularly our public product documentation: <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="https://docs.datadoghq.com/" data-renderer-mark="true" data-is-router-link="false" data-testid="link-with-safety">Datadog Docs</a>. This is an opportunity for a Documentation Manager to help us deliver high quality technical documentation and lead one of our growing documentation teams. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content! This role is remote in North America. What You’ll Do: <ul class="ak-ul" data-local-id="97f9247e9637" data-indent-level="1"> <li> Manage 3-5 technical writer direct reports, overseeing their day-to-day, helping them make and manage effective content project plans, formally supporting their growth and development, and fostering an environment that encourages positive engagement and performance. </li> <li> Partner with our Product and Engineering teams to create and maintain public documentation for users, developers, and SREs, helping them succeed with Datadog products, features, SDKs, APIs, and developer tools. </li> <li> Experiment with the product, dig into source code, and interview subject matter experts to research technical details for documentation. </li> <li> Collaborate with our contributor community and greater Documentation team to develop and improve documentation standards and processes. </li> </ul> Who You Are: <ul class="ak-ul" data-local-id="d5373a5ca133" data-indent-level="1"> <li> You have 5-10 years experience researching and developing documentation for technical topics, like databases, APIs, cloud infrastructure, and performance and security monitoring. </li> <li> You have 2-5 years experience managing a small team of technical writers, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans. </li> <li> You have publicly available technical writing samples. </li> <li> You are comfortable reading at least two programming languages (e.g. Ruby, Python, Go, bash). </li> <li> You have written or managed documentation as code, and are familiar with modern infrastructure such as IaaS cloud services and containers, as well as Git/GitHub and CI/CD tooling. </li> <li> You enjoy partnering with product managers, developers, and other SMEs to create robust technical documentation for developers and other types of users.  </li> </ul> <p data-renderer-start-pos=