People Systems & Operations Manager

Turing · Brazil; Colombia, Huila, Colombia

onsitefull-time6-10 years

posted 18 Aug

<div class="content-intro"><h1>About Turing</h1> Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent, and training pipelines that advance thinking, reasoning, coding, multimodality, and STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes, and drive lasting competitive advantage. Recognized by Forbes, The Information, and Fast Company among the world’s top innovators, Turing’s leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT. Learn more at<a class="c-link c-link--underline" href="http://www.turing.com/" target="_blank" data-stringify-link="http://www.turing.com" data-sk="tooltip_parent"> www.turing.com</a></div><h3>Manager, People Systems & Operations</h3> About the Role This role is the operational backbone of the People Team - owning the systems, workflows, governance, and standards that let Recruiting and People Operations execute efficiently, consistently, and at scale, from sourcing through offboarding. This is a player-coach role. You'll personally own the operating model and systems roadmap, and lead a team of three - two People Operations Specialists and a Senior Systems/HRIS lead - who help build and run it. This isn't a maintenance role. We need someone hungry to build something that doesn't fully exist yet, who takes ownership without waiting to be told, and who's comfortable holding people - including their own team - accountable. What You'll Own Area 1: Systems & Infrastructure Own the systems architecture that powers the People function - the platforms, the data, and how they connect. <ul> <li>Own the HRIS and ATS end-to-end: configuration, data integrity, permissions, and ongoing maintenance</li> <li>Own data standards and governance across the People systems stack, ensuring information is complete, accurate, and usable for reporting</li> <li>Establish operational KPIs, SLAs, and executive dashboards built on trustworthy, well-governed data</li> <li>Partner with our AI Optimization and API/engineering teams to scope and prioritize custom integrations and AI-enabled automation - you own what needs to be built and why; they own the technical build</li> <li>Serve as the first point of contact when systems or integrations break, coordinating with the technical teams on resolution and driving root-cause fixes rather than one-off patches</li> </ul> Area 2: Operations (Recruiting through People Operations) Own the end-to-end operational infrastructure across the full employee lifecycle - from sourcing through offboarding - so Recruiting and People Operations function as one connected system rather than two handoffs. <ul> <li>Design and document workflows spanning sourcing, hiring, preboarding, onboarding, and the full employee lifecycle</li> <li>Define and maintain operational policies, governance, and service-level expectations across both recruiting and people operations</li> <li>Own the handoff between Recruiting and People Operations, so there's no ambiguity or dropped data when a candidate becomes an employee</li> <li>Standardize documentation, approvals, and operational controls across the lifecycle</li> <li>Drive automation opportunities that reduce